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Weekdays: 9:00 am - 8:00 pm ET
Weekends: 10:30 am - 5:30 pm ET*
*ClOSED Sunday, April 20th

Tommy John

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Our order processing time is up to 2 business days and our delivery time varies based on the shipping option selected at the time of purchase.

Order processing time

Orders & Account

Start a return

Return and Exchange Policies

Best Pair Guarantee

Refund and exchange processing time

Returns & Exchanges

Tracking an order

Order cancellation and address modification

How do I unsubscribe from marketing emails and/or text messages?

International shipping

Do you offer gift boxes?

Shipping & Delivery

Shipping

Sizing

Women's Underwear Collections

Men's Underwear Collections

Men's underwear inseams

Products

E-gift cards

Physical gift cards

Balance inquiries

Ordering gift cards in bulk

Gift Cards

What payment methods do you accept?

How is Tommy John’s fly different?

How do I unsubscribe from marketing emails and/or SMS?

Where are the products made?

Do you offer a first purchase discount?

Are there Tommy John stores?

How do I get information about new products and designs?

FAQs

Order processing timeUpdated a month ago