Our order processing time is up to 2 business days and our delivery time varies based on the shipping option selected at the time of purchase.

<section id="isPasted"><p><span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Our order processing time is between 1-2 business days and our delivery time varies based on the shipping option selected at the time of purchase.&quot;}">Our order processing time is up to 2 business days and our delivery time varies based on the shipping option selected at the time of purchase.</span></p></section><footer><br></footer>

Order processing time

You can track your order’s status by referencing the order number from your My Account page. Additionally, once it ships, you can track the progress by clicking on the tracking number in your shipping confirmation email.

<section id="isPasted"><p><span data-sheets-userformat="{&quot;2&quot;:961,&quot;3&quot;:[null,0],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can track your order&#x2019;s status by referencing the order number from your My Account page (www.tommyjohn.com/account). Additionally, once it ships, you can track the progress by clicking on the tracking number in your shipping confirmation email.\n&quot;}">You can track your order&#x2019;s status by referencing the order number from your&#xA0;<span style=" text-decoration: underline;"><a href="http://www.tommyjohn.com/account" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">My Account</a></span> page. Additionally, once it ships, you can track the progress by clicking on the tracking number in your shipping confirmation email.<br></span></p></section><footer><br></footer>

Tracking an order

Since orders are shipped quickly, we cannot guarantee that we will be able to cancel an order or modify an order's shipping address, but we will make every effort to do so. If you have such a request, please contact us as soon as possible. Please not

<section id="isPasted"><p>Since orders are shipped quickly, we cannot guarantee that we will be able to cancel an order or modify an order&apos;s shipping address,&#xA0;but we will make every effort to do so. If you have such a request, please&#xA0;<span style=" text-decoration: underline;"><a href="https://www.tommyjohn.com/pages/contact-us" style=" text-decoration: none;" target="_self">contact us</a></span> as soon as possible.</p><p>&#xA0;</p><p>Please note that we cannot modify the items in an order, but we will be happy to assist with a return or exchange.</p></section><footer><br></footer>

Order cancellation and address modification

To unsubscribe from our emails, scroll to the bottom of a promotional email and select "unsubscribe". To unsubscribe from text messages, you can reply "STOP" to any text that you receive and you will be unsubscribed from further texts.

<p id="isPasted">To unsubscribe from our emails, scroll to the bottom of a promotional email and select &quot;unsubscribe&quot;.</p><p>&#xA0;</p><p>To unsubscribe from text messages, you can reply &quot;STOP&quot; to any text that you receive and you will be unsubscribed from further texts.</p>

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Weekdays: 9:00 am - 8:00 pm ET
Weekends: 10:30 am - 5:30 pm ET*
*ClOSED Sunday, April 20th

Tommy John

Orders & Account

Start a return

Return and Exchange Policies

Best Pair Guarantee

Refund and exchange processing time

Returns & Exchanges

International shipping